Why Is Bitdefender Not Working? [3 Easy Fixes]
A lot of times, Bitdefender may stop working and show some error. How do you know that Bitdefender stopped working? You may see the Bitdefender icon grayed out and a message saying, “Bitdefender services not working.” But why is Bitdefender not working? Such type of errors usually occurs due to the incompatibility of the software with your system or due to the presence of some conflicting applications. Fortunately, all these issues are fixable, and you can easily eliminate them.
You just need to follow a few steps, which we will discuss in this blog. Here, we will emphasize why Bitdefender is not working and how we can fix it. To get satisfactory results, read the blog till the end and experiment with your antivirus. Before moving to the solutions, let’s discuss why Bitdefender is not working or responding properly.
Why is Bitdefender Not Working?
There can be various reasons for your Bitdefender not working, such as your computer not meeting the minimum requirements for the software to bear. We enlisted some of the major causes. Have a look at them:
- Outdated software: If your Bitdefender software isn’t updated, it may stop working. Ensure that your software is updated to the latest version.
- Conflicting software: If your system has another software installed, it may conflict with your Bitdefender software and interrupt its working. Hence, please identify and uninstall that software before installing Bitdefender.
- Corrupted files: It’s quite possible that Bitdefender files get corrupted and stop responding. To fix this, you may need to repair and reinstall the software.
- Firewall settings: The firewall settings may block certain programs or websites and stop the response of Bitdefender. To fix this, check if your Firewall settings are configured correctly.
- Malware infection: If your system is infected with malware, it may interfere with Bitdefender’s functions. Hence, ensure to scan your computer with Bitdefender or another reputable antivirus program to check for malware infections.
Now that you know the possible causes of Bitdefender not working, let’s move to the solutions to fix them.
How to Fix Bitdefender Not Working Issue?
If your Bitdefender software is not working properly, you can follow the given methods to fix them. All these methods are safe and recommended by experts.
Fix 1: Check the Minimum Requirements for Bitdefender
This is the first and foremost step in fixing the Bitdefender not working issue. Check your system configurations. Does it match the requirements of your Bitdefender? If yes, your system fits the software well; if not, you must arrange a compatible system. Here are some minimum system requirements for Bitdefender.
OS- Windows 11, Windows 10, Windows 8.1, Windows 8, and Windows 7
Processor- Intel Core 2 Duo / Equivalent CPU
Memory- 2GB RAM or higher
Storage- 2.5 GB of free space
Bonus Tip
Many computers are difficult to handle when they have corrupted or missing files. In this scenario, installing a tool like Restoro will be beneficial as it scans your computer and recognizes the fault. The below-mentioned methods are applicable when your system meets all the requirements for the software.
However, you can try these methods even if your system does not meet the minimum requirements.
Fix 2: Restart the Computer
Follow the given steps to restart your computer:
- First, press Alt + F4 to launch the Shut Down Windows box and click the drop-down menu. Then, select Restart.
- Then, click on OK to restart your computer.
- The software will tell you to restart your computer whenever you face Bitdefender services not responding to issues.
- This method may fix the issue; if not, head to the next step.
- Uninstall other third-party antivirus software
- To uninstall the other third-party antiviruses, follow the given steps:
- First, press Windows and I keys to open Settings.
- Then, select Apps from the tabs in the navigation pane.
- Now, click Apps & Features on the right.
- Find the third-party antivirus, click Ellipsis, and select Uninstall from the flyout menu.
- Then, click Uninstall again in the confirmation prompt.
- By similar methods, remove other installed antiviruses from the computer.
After uninstalling all the third-party software, restart your computer and check if Bitdefender services are still not responding and fixed.
Fix 3: Reinstall Bitdefender
To reinstall your Bitdefender, follow the given steps:
- First, press Windows and R keys together to open the Run command box.
- Now, enter appwiz.cpl in the box and click OK.
- Then, the Programs and Features window will appear.
- Navigate all the Bitdefender entries and click Uninstall by selecting them.
- Now, click Yes when the UAC (User Account Control) prompt pop-ups.
- Lastly, under “I want to uninstall Bitdefender,” click the Remove button and wait until the process finish.
- Once you have done uninstallation, download Bitdefender again on the computer and complete its installation.
A reinstall may definitely fix your issue. If you encounter an issue installing your Bitdefender software, reinstall it.
Conclusion
You receive your answer on Bitdefender not working. I hope these methods will fix your issue sincerely. Again, let’s see why it happen. Some conflicting programs may cause this issue. Your system may not meet the minimum requirements, or other antivirus software may interfere with your Bitdefender software. To fix this, you should check the system’s configurations, reinstall the software and uninstall the other software installed.
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